Data Privacy and Customer Security 

Protecting Data Through Secure Systems and Cyber Resilience

AEL is committed to safeguarding information assets and customer data through robust cybersecurity governance and data privacy controls. Our board level oversight includes a dedicated information technology and data security committee supported by structured governance, risk, and compliance mechanisms. We follow globally recognised standards and certifications and continuously strengthen our cyber resilience through monitoring, incident response preparedness and employee awareness. We are also progressing compliance readiness under India’s Digital Personal Data Protection (DPDP) framework through impact assessments and enabling control mechanisms.

Our Contributions

Governing cybersecurity through a board-level IT and data security committee, with defined oversight on enterprise cyber and data protection risks
Maintaining ISO 27001 certified information security management practices and periodic audits/assurance validations
Operating a 24×7 Security Operations Center (SOC) with continuous monitoring and AI-enabled analytics for threat detection and response
Strengthening controls such as Data Loss Prevention (DLP), identity and access governance and zero trust access principles
Building cyber awareness through mandatory training, simulated phishing exercises, and role-based capability programs

Key Initiatives

In line with the Digital Personal Data Protection (DPDP) Act 2023, we have proactively initiated measures to ensure full compliance with the new legislation.

Our IT infrastructure and information security systems are ISO 27001 certified, ensuring strong data security, and continuity during cyber incidents or disasters.

Alongside the AEL Privacy Policy, vertical-specific policies address unique data protection needs while maintaining a unified commitment to privacy and security.

Customer Security at Adani Airports

Adani Airport, with its strong focus on customer experience, has implemented a dedicated privacy policy to address the unique data protection needs of airport operations. This policy ensures that customer information is handled securely, reinforcing trust and compliance with applicable data protection regulations.
To promote transparency, the Adani Airport Privacy Policy is publicly accessible on the airport’s website, enabling customers to clearly understand how their personal information is collected, managed and protected. This initiative reflects AEL’s commitment to safeguarding customer data while upholding the highest standards of privacy and compliance.